The protection of your personal data is very important to us. Your satisfaction is our top priority. Of course, this also includes the safe handling of your data and the protection of your privacy.
duftner.digital services GmbH, headquartered in 6020 Innsbruck, informs you below for what purpose and to what extent your personal data is stored and used by us in the course of using our offers (website, apps, newsletter). In principle, your data will not be passed on without your consent, unless there is a legal obligation to do so.
Responsible in the sense of the data protection basic regulation is:
duftner.digital services GmbH
duftner.digital services GmbH stores and processes data exclusively in accordance with the Austrian Data Protection Act. You, as the user, agree to data processing within the meaning of this declaration
Use of collected data
duftner.digital services GmbH uses personal data to provide the requested services.
Personal data is data that can be personally related to you, e.g. your name, address, telephone number or e-mail address. Basically the following is to be distinguished: There is data that already arises due to technical processes when using the Internet and is automatically transmitted to us, and data that you enter independently on our platform in order to be able to use all functions of our services to the full extent.
Automated data collection
During a purely informative visit to our Internet website, i.e. if you do not register to use our services or otherwise provide us with information, your Internet browser or mobile device regularly and automatically transmits non-personal data for technical reasons (including date and time of the request, content of the request (specific page), access status/HTTP status code, amount of data transmitted in each case), which we save in a log file. This data is stored and evaluated exclusively for technical reasons to ensure trouble-free operation of the website to improve our offer, but does not allow us to draw any conclusions about your person.
Collection of personal data via contact form
Personal data are only collected if you provide them by filling out the appropriate form on the website www.safe-service.tirol. The data provided will not be passed on to third parties.
You can claim the following rights with regard to the processing of your data:
Right of access to information
You can request a confirmation from us as to whether and to what extent we process your data.
Right of rectification
If we process your personal data that is incomplete or incorrect, you can request us to correct or complete it at any time.
Right to deletion
You can demand the deletion of your personal data from us if we process them illegally or if the processing interferes disproportionately with your legitimate protection interests. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated storage obligations.
Right to restriction of processing
You can demand that we limit the processing of your data if
- you dispute the accuracy of the data, for a period of time that allows us to verify the accuracy of the data.
- the processing of the data is unlawful, but you refuse to have it deleted and instead demand a restriction on the use of the data,
- we no longer need the data for the intended purpose, but you still need the data to assert or defend legal claims, or
- you have lodged an objection to the processing of the data..
Right to data transferability
You may require us to provide you with your data that you have entrusted to us for safekeeping in a structured, common and machine-readable format, provided
- we process this data based on a revocable consent given by you or for the fulfilment of a contract between us, and
- this processing is carried out using automated procedures.
Right of objection
If we process your data for the performance of tasks in the public interest, for the exercise of official authority, or if we invoke the necessity to protect our legitimate interest during processing, you may object to this data processing if there is an overriding interest in protecting your data. You can object to the sending of advertising at any time without giving reasons.
Right of appeal
If you are of the opinion that we have violated Austrian or European data protection laws in processing your data, we ask you to contact us in order to clarify any questions you may have. Of course, you also have the right to complain to the Austrian data protection authority, and from 25.5.2018 also to a supervisory authority within the EU.
Assertion of rights
If you wish to assert any of the above rights against us, simply use our contact details.
Confirmation of identity
If in doubt, we may request additional information to confirm your identity. This serves to protect your rights and your privacy.
Claiming rights excessively
If you exercise one of the above rights manifestly unfounded or particularly frequently, we may demand an appropriate processing fee or refuse to process your application.
Place of data processing
All data processing activities of personal data are carried out exclusively within the EU or EEA.
“Cookies” are small files that enable us to store on your PC or digital terminal device specific information relating to you, the user, while you are visiting one of our websites.
Cookies help us to determine the frequency of use and the number of users of our websites, as well as to make our offers as convenient and efficient as possible for you. The content of the cookies we use is limited to an identification number and usage data that does not allow any personal reference to the user. It is also possible to use our services without cookies, but this may restrict their use.
If you use or set cookies that contain personal data or affect privacy, we will obtain your consent in advance. This is done by navigating through and through our cookie banner on our website after you have been informed about the purpose of the cookies used and by giving your consent to set cookies.
For us, data protection is an essential contribution to customer satisfaction. Therefore, you can deactivate the storage of cookies in your browser, restrict it to certain websites or set your browser to notify you when a cookie is sent. You can also delete cookies from the hard disk of your PC at any time. Please note, however, that in this case you must reckon with a restricted display of the page and with a restricted user guidance
Google Analytics: Data protection and right of objection
No liability for linked partner online offers
Furthermore, we cooperate with various partners who in turn offer Internet sites and services that are accessible through our sites. These partners usually have their own privacy policies and/or guidelines. We assume no responsibility or liability for these declarations and guidelines which are not related to duftner.digital services GmbH.
Period of Validity
This data protection declaration is valid from 1 January 2018 and replaces the data protection provisions in the currently valid GTC.
You can reach us at the following contact information
duftner.digital services GmbH
phone +43 512 279520