Tourism Association Klagenfurt on Lake Wörthersee
“Safety and digitization will remain incisive topics of the future, and for years to come. We are proud to be able to take 120 businesses with us from the start and thus be the first overall certified SAFE SERVICE region in Austria. This will be a competitive advantage compared to other tourism destinations.”
Chairman of the Tourist Association Klagenfurt on Lake
Klagenfurt: first fully certified SAFE SERVICE region
The Tourism Association Klagenfurt on Lake Wörthersee is the first region outside Tyrol to start training employees in hotels, restaurants and leisure facilities in safety distances, hygiene regulations and current official requirements. Learning takes place digitally on a smartphone, using the SAFE SERVICE app. The learning app as well as the SAFE SERVICE prevention program was developed by the Innsbruck-based digitalization company duftner.digital in the fall of 2020 and successfully implemented in the neighboring province of Tyrol.
“Domestic tourism will only be able to build on old successes under the condition that our businesses and their employees can adapt to the current framework conditions in the best possible way. The SAFE SERVICE project provides those involved with an uncomplicated and effective tool.”
Mag. Wolfgang Kuttnig,
Managing Director WKO Carinthia Tourism & Leisure Industry Division
Customized online courses prepared in learning chunks
For the Tourism Association Klagenfurt on Lake Wörthersee, SAFE SERVICE offers three tailor-made training courses: for hotels, guesthouses & co, for catering businesses and for leisure facilities. The learning content is prepared in morsels, with pictures and videos. The online training can be interrupted at any time and also works offline. As soon as a business has achieved 100% learning progress, it receives certificates and advertising materials that are clearly visible to guests.
The city marketing Klagenfurt is on board with the trade as a further branch.
“Safety, security and digitalization are megatrends that will accompany us in tourism in the coming months and years. Klagenfurt has been setting the tone here for some time. We are proud to be able to take along 120 businesses from the hotel, gastronomy, leisure and retail sectors right from the start, making us the first overall certified SAFE SERVICE region in Austria.”
Mag. Helmuth Micheler,
Managing Director Tourism Association Klagenfurt on Lake Wörthersee